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SMS / Email Marketing Consent & Opt-Out Policy

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Find Me Alive (FMA) values transparency, trust, and respect in all communications with our users. We understand that receiving marketing messages is a matter of personal choice, and this SMS / Email Marketing Consent & Opt-Out Policy explains how we obtain consent, how we use messaging responsibly, and how users can opt out at any time.

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Consent to Receive Messages

  • Explicit Consent Required
    Users will only receive SMS text messages, emails, or other marketing communications from Find Me Alive if they have provided clear, affirmative consent.

  • How Consent Is Given
    Consent may be obtained through online sign-up forms, account registration, opt-in checkboxes, or by specifically requesting updates.

  • Age Requirement
    Only users aged 18 and older, or those with verified parental/guardian approval, may provide consent for marketing messages.

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Purpose of Communications

  • Relevant Content Only
    Marketing messages are limited to updates about Find Me Alive services, safety resources, community news, and special opportunities (such as promotions or outreach campaigns).

  • No Excessive Messaging
    We commit to sending communications at a reasonable frequency and will not overwhelm users with unnecessary or repetitive messages.

  • Separation from Core Alerts
    Marketing messages are separate from critical service alerts. Safety-related notifications or emergency communications may be sent regardless of marketing consent, as part of FMA’s core mission.

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User Rights and Opt-Out

  • Opt-Out at Any Time
    Users may unsubscribe from marketing communications at any time.

    • For emails, each message includes an “unsubscribe” link at the bottom.

    • For SMS, users may reply with “STOP” to be removed from future texts.

  • No Penalty for Opting Out
    Opting out of marketing communications does not affect access to Find Me Alive services.

  • Confirmation of Removal
    Once an opt-out request is processed, users will receive confirmation, and no further marketing messages will be sent.

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Data Use and Privacy

  • Limited Use of Contact Information
    Phone numbers and email addresses provided for marketing are stored securely and used only for authorized communications.

  • No Selling of Data
    Find Me Alive does not sell, rent, or trade user contact information to third parties for marketing purposes.

  • Privacy Safeguards
    All communications comply with applicable data protection laws and our Data Privacy Policy.

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Compliance with Laws

Find Me Alive complies with applicable regulations regarding digital and mobile marketing, including:

  • The CAN-SPAM Act (regarding email marketing).

  • The Telephone Consumer Protection Act (TCPA) (regarding SMS marketing).

  • Other federal, state, and international requirements where applicable.

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Our Commitment

Marketing should be informative, respectful, and optional. Find Me Alive is committed to ensuring that all SMS and email communications serve the interests of our users while fully respecting their right to control how and when they are contacted.

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