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Private Message System Policy​

At Find Me Alive (FMA), our Private Message System is a core feature of our service, designed to provide users with a safe, reliable, and secure way to record critical information in real time. Whether noting where they are going, who they are with, or what feels suspicious in the moment, users can leave private messages that become part of a digital safety trail. These messages are stored and made accessible to the user, their trusted contacts, and—in the event of an emergency—the authorities.

This policy outlines how the Private Message System works, how it protects user privacy, and the safeguards in place to ensure ethical and lawful use.

​

Purpose of the Private Message System

The Private Message System exists to:

  • Capture Critical Information – Provide a simple way for users to record important details such as identity, location, companions, time, and activities.

  • Provide Secure Storage – Ensure that all messages and transcriptions are stored securely and are accessible when needed most.

  • Support Families and Authorities – Offer trusted contacts and emergency responders reliable information in the event that a user goes missing.

  • Build Peace of Mind – Empower users with a tool that works 24/7, giving them confidence that their information is safely logged.

​

How the System Works

  • Message Capturing
    Users can leave voice messages at any time, day or night. These recordings are automatically time-stamped and securely stored.

  • Routing & Notifications
    Messages may be routed to the user’s account, their designated trusted contacts, and, if necessary, emergency services or authorities.

  • Multilingual Support
    Users may leave messages in their preferred language. Transcriptions will reflect the language used in the recording.

  • 24/7 Availability
    The system is always available, ensuring users can record messages whenever they feel the need.

  • Transcriptions & Record Logs
    Each voice message is automatically transcribed into written text, and a record log is maintained for accuracy, accountability, and retrieval.

​

Privacy and Security Safeguards

  • Encryption
    All recordings and transcriptions are encrypted both during transmission and while stored.

  • Access Controls
    Only the user, their designated trusted contacts, and authorized authorities (in verified emergencies) may access message content.

  • Confidentiality
    Messages are private and are never shared for commercial purposes or disclosed to unauthorized parties.

  • Audit Trails
    Logs are maintained of who accessed a message and when, ensuring accountability at every step.

​

User Responsibilities

To ensure the system functions effectively, users are expected to:

  • Provide accurate and truthful information when leaving messages.

  • Keep their account credentials secure.

  • Designate trusted contacts responsibly, ensuring those individuals are willing and able to act in emergencies.

  • Understand that the Private Message System does not replace emergency services such as 911.

​

Limitations

  • No Guarantees of Recovery
    While the system provides vital tools for documentation and retrieval, Find Me Alive cannot guarantee the prevention of incidents or the recovery of missing persons.

  • Dependent on User Input
    The usefulness of the system relies on the accuracy and completeness of the information provided by the user.

  • Legal and Lawful Use Only
    The Private Message System may not be used for unlawful purposes or to knowingly provide false or misleading information.

​

Data Retention and Deletion

  • Messages are retained in accordance with the Data Retention & Deletion Policy.

  • Users may request deletion of specific messages or their entire account.

  • In cases linked to active investigations or legal processes, certain records may be preserved as required by law.

​

Compliance with Laws

The Private Message System is designed to comply with applicable consumer protection, data privacy, and security laws, including:

  • Federal Trade Commission (FTC) standards for transparency and fairness.

  • Data protection laws such as the CCPA and GDPR (where applicable).

  • Legal requirements for handling information in emergencies.

​

Our Commitment

Find Me Alive is committed to making the Private Message System a trusted, reliable, and secure safety tool. By combining cutting-edge technology with ethical safeguards, we ensure that users can capture critical information, knowing it will be available to the right people when it matters most.

​

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Private Message System Policy​

At Find Me Alive (FMA), our Private Message System is a core feature of our service, designed to provide users with a safe, reliable, and secure way to record critical information in real time. Whether noting where they are going, who they are with, or what feels suspicious in the moment, users can leave private messages that become part of a digital safety trail. These messages are stored and made accessible to the user, their trusted contacts, and—in the event of an emergency—the authorities.

This policy outlines how the Private Message System works, how it protects user privacy, and the safeguards in place to ensure ethical and lawful use.

​

Purpose of the Private Message System

The Private Message System exists to:

  • Capture Critical Information – Provide a simple way for users to record important details such as identity, location, companions, time, and activities.

  • Provide Secure Storage – Ensure that all messages and transcriptions are stored securely and are accessible when needed most.

  • Support Families and Authorities – Offer trusted contacts and emergency responders reliable information in the event that a user goes missing.

  • Build Peace of Mind – Empower users with a tool that works 24/7, giving them confidence that their information is safely logged.

​

How the System Works

  • Message Capturing
    Users can leave voice messages at any time, day or night. These recordings are automatically time-stamped and securely stored.

  • Routing & Notifications
    Messages may be routed to the user’s account, their designated trusted contacts, and, if necessary, emergency services or authorities.

  • Multilingual Support
    Users may leave messages in their preferred language. Transcriptions will reflect the language used in the recording.

  • 24/7 Availability
    The system is always available, ensuring users can record messages whenever they feel the need.

  • Transcriptions & Record Logs
    Each voice message is automatically transcribed into written text, and a record log is maintained for accuracy, accountability, and retrieval.

​

Privacy and Security Safeguards

  • Encryption
    All recordings and transcriptions are encrypted both during transmission and while stored.

  • Access Controls
    Only the user, their designated trusted contacts, and authorized authorities (in verified emergencies) may access message content.

  • Confidentiality
    Messages are private and are never shared for commercial purposes or disclosed to unauthorized parties.

  • Audit Trails
    Logs are maintained of who accessed a message and when, ensuring accountability at every step.

​

User Responsibilities

To ensure the system functions effectively, users are expected to:

  • Provide accurate and truthful information when leaving messages.

  • Keep their account credentials secure.

  • Designate trusted contacts responsibly, ensuring those individuals are willing and able to act in emergencies.

  • Understand that the Private Message System does not replace emergency services such as 911.

​

Limitations

  • No Guarantees of Recovery
    While the system provides vital tools for documentation and retrieval, Find Me Alive cannot guarantee the prevention of incidents or the recovery of missing persons.

  • Dependent on User Input
    The usefulness of the system relies on the accuracy and completeness of the information provided by the user.

  • Legal and Lawful Use Only
    The Private Message System may not be used for unlawful purposes or to knowingly provide false or misleading information.

​

Data Retention and Deletion

  • Messages are retained in accordance with the Data Retention & Deletion Policy.

  • Users may request deletion of specific messages or their entire account.

  • In cases linked to active investigations or legal processes, certain records may be preserved as required by law.

​

Compliance with Laws

The Private Message System is designed to comply with applicable consumer protection, data privacy, and security laws, including:

  • Federal Trade Commission (FTC) standards for transparency and fairness.

  • Data protection laws such as the CCPA and GDPR (where applicable).

  • Legal requirements for handling information in emergencies.

​

Our Commitment

Find Me Alive is committed to making the Private Message System a trusted, reliable, and secure safety tool. By combining cutting-edge technology with ethical safeguards, we ensure that users can capture critical information, knowing it will be available to the right people when it matters most.

​

​

Política del Sistema de Mensajes Privados

En Find Me Alive (FMA), nuestro Sistema de Mensajes Privados es una función central del servicio, diseñada para ofrecer a los usuarios una forma segura, confiable y protegida de registrar información crítica en tiempo real. Ya sea para indicar a dónde van, con quién están o qué situación les resulta sospechosa, los usuarios pueden dejar mensajes privados que pasan a formar parte de un rastro digital de seguridad.
Estos mensajes se almacenan y pueden ponerse a disposición del propio usuario, de sus contactos de confianza y, en caso de emergencia, de las autoridades.

Esta política describe cómo funciona el Sistema de Mensajes Privados, cómo protege la privacidad del usuario y qué salvaguardas existen para garantizar un uso ético y legal.

Propósito del Sistema de Mensajes Privados

El Sistema de Mensajes Privados existe para:

  • Capturar Información Crítica – Proporcionar una forma sencilla de registrar detalles importantes como identidad, ubicación, acompañantes, hora y actividades.

  • Proporcionar Almacenamiento Seguro – Garantizar que todos los mensajes y transcripciones se almacenen de forma segura y estén disponibles cuando más se necesiten.

  • Apoyar a Familias y Autoridades – Ofrecer a contactos de confianza y a los servicios de emergencia información confiable en caso de que un usuario desaparezca.

  • Brindar Tranquilidad – Empoderar a los usuarios con una herramienta disponible las 24 horas del día, los 7 días de la semana, que asegure que su información quede registrada de manera segura.

Cómo Funciona el Sistema

Captura de Mensajes

Los usuarios pueden dejar mensajes de voz en cualquier momento, de día o de noche. Estas grabaciones se marcan automáticamente con fecha y hora y se almacenan de forma segura.

Enrutamiento y Notificaciones

Los mensajes pueden enviarse a la cuenta del usuario, a sus contactos de confianza designados y, si es necesario, a servicios de emergencia o autoridades.

Soporte Multilingüe

Los usuarios pueden dejar mensajes en su idioma preferido. Las transcripciones reflejarán el idioma utilizado en la grabación.

Disponibilidad 24/7

El sistema está siempre disponible, lo que permite a los usuarios registrar mensajes cuando lo consideren necesario.

Transcripciones y Registros

Cada mensaje de voz se transcribe automáticamente a texto, y se mantiene un registro de actividad para garantizar precisión, responsabilidad y recuperación de la información.

Salvaguardas de Privacidad y Seguridad

Encriptación

Todas las grabaciones y transcripciones están encriptadas tanto durante la transmisión como mientras se almacenan.

Controles de Acceso

Solo el usuario, sus contactos de confianza designados y las autoridades autorizadas (en emergencias verificadas) pueden acceder al contenido de los mensajes.

Confidencialidad

Los mensajes son privados y nunca se comparten con fines comerciales ni se divulgan a partes no autorizadas.

Rastros de Auditoría

Se mantienen registros de quién accede a un mensaje y cuándo, garantizando responsabilidad en cada etapa.

Responsabilidades del Usuario

Para garantizar el funcionamiento efectivo del sistema, se espera que los usuarios:

  • Proporcionen información precisa y veraz al dejar mensajes.

  • Mantengan seguras sus credenciales de acceso.

  • Designen contactos de confianza de manera responsable, asegurándose de que dichas personas estén dispuestas y puedan actuar en caso de emergencia.

  • Comprendan que el Sistema de Mensajes Privados no reemplaza los servicios de emergencia como el 911.

Limitaciones

Sin Garantía de Recuperación

Aunque el sistema proporciona herramientas vitales para documentación y acceso a la información, Find Me Alive no puede garantizar la prevención de incidentes ni la recuperación de personas desaparecidas.

Dependencia de la Información del Usuario

La utilidad del sistema depende de la precisión y completitud de la información proporcionada por el usuario.

Uso Legal Únicamente

El Sistema de Mensajes Privados no puede utilizarse con fines ilegales ni para proporcionar intencionalmente información falsa o engañosa.

Retención y Eliminación de Datos

  • Los mensajes se conservan de acuerdo con la Política de Retención y Eliminación de Datos.

  • Los usuarios pueden solicitar la eliminación de mensajes específicos o de su cuenta completa.

  • En casos vinculados a investigaciones activas o procesos legales, ciertos registros pueden conservarse según lo exija la ley.

Cumplimiento Legal

El Sistema de Mensajes Privados está diseñado para cumplir con las leyes aplicables de protección al consumidor, privacidad y seguridad de datos, incluyendo:

  • Los estándares de la Comisión Federal de Comercio (FTC) sobre transparencia y equidad.

  • Leyes de protección de datos como CCPA y GDPR (cuando corresponda).

  • Requisitos legales para el manejo de información en situaciones de emergencia.

Nuestro Compromiso

Find Me Alive se compromete a que el Sistema de Mensajes Privados sea una herramienta de seguridad confiable, segura y digna de confianza.
Al combinar tecnología avanzada con salvaguardas éticas, garantizamos que los usuarios puedan registrar información crítica con la tranquilidad de saber que estará disponible para las personas correctas, en el momento más importante.

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