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Private Message System Policy

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At Find Me Alive (FMA), our Private Message System is a core feature of our service, designed to provide users with a safe, reliable, and secure way to record critical information in real time. Whether noting where they are going, who they are with, or what feels suspicious in the moment, users can leave private messages that become part of a digital safety trail. These messages are stored and made accessible to the user, their trusted contacts, and—in the event of an emergency—the authorities.

This policy outlines how the Private Message System works, how it protects user privacy, and the safeguards in place to ensure ethical and lawful use.

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Purpose of the Private Message System

The Private Message System exists to:

  • Capture Critical Information – Provide a simple way for users to record important details such as identity, location, companions, time, and activities.

  • Provide Secure Storage – Ensure that all messages and transcriptions are stored securely and are accessible when needed most.

  • Support Families and Authorities – Offer trusted contacts and emergency responders reliable information in the event that a user goes missing.

  • Build Peace of Mind – Empower users with a tool that works 24/7, giving them confidence that their information is safely logged.

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How the System Works

  • Message Capturing
    Users can leave voice messages at any time, day or night. These recordings are automatically time-stamped and securely stored.

  • Routing & Notifications
    Messages may be routed to the user’s account, their designated trusted contacts, and, if necessary, emergency services or authorities.

  • Multilingual Support
    Users may leave messages in their preferred language. Transcriptions will reflect the language used in the recording.

  • 24/7 Availability
    The system is always available, ensuring users can record messages whenever they feel the need.

  • Transcriptions & Record Logs
    Each voice message is automatically transcribed into written text, and a record log is maintained for accuracy, accountability, and retrieval.

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Privacy and Security Safeguards

  • Encryption
    All recordings and transcriptions are encrypted both during transmission and while stored.

  • Access Controls
    Only the user, their designated trusted contacts, and authorized authorities (in verified emergencies) may access message content.

  • Confidentiality
    Messages are private and are never shared for commercial purposes or disclosed to unauthorized parties.

  • Audit Trails
    Logs are maintained of who accessed a message and when, ensuring accountability at every step.

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User Responsibilities

To ensure the system functions effectively, users are expected to:

  • Provide accurate and truthful information when leaving messages.

  • Keep their account credentials secure.

  • Designate trusted contacts responsibly, ensuring those individuals are willing and able to act in emergencies.

  • Understand that the Private Message System does not replace emergency services such as 911.

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Limitations

  • No Guarantees of Recovery
    While the system provides vital tools for documentation and retrieval, Find Me Alive cannot guarantee the prevention of incidents or the recovery of missing persons.

  • Dependent on User Input
    The usefulness of the system relies on the accuracy and completeness of the information provided by the user.

  • Legal and Lawful Use Only
    The Private Message System may not be used for unlawful purposes or to knowingly provide false or misleading information.

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Data Retention and Deletion

  • Messages are retained in accordance with the Data Retention & Deletion Policy.

  • Users may request deletion of specific messages or their entire account.

  • In cases linked to active investigations or legal processes, certain records may be preserved as required by law.

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Compliance with Laws

The Private Message System is designed to comply with applicable consumer protection, data privacy, and security laws, including:

  • Federal Trade Commission (FTC) standards for transparency and fairness.

  • Data protection laws such as the CCPA and GDPR (where applicable).

  • Legal requirements for handling information in emergencies.

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Our Commitment

Find Me Alive is committed to making the Private Message System a trusted, reliable, and secure safety tool. By combining cutting-edge technology with ethical safeguards, we ensure that users can capture critical information, knowing it will be available to the right people when it matters most.

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