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Privacy Policy

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Effective Date: [Insert Date]
Last Updated: [Insert Date]

FMA, Inc. (“FMA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use the Find Me Alive website, applications, and related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

 

1. Scope

This Privacy Policy applies to:

  • Visitors, users, and customers worldwide who access or use the Find Me Alive Services provided by FMA.
     

  • Information collected through our websites, mobile apps, and digital platforms.
     

  • Data shared through voice recordings, transcriptions, or other service features.
     

This Policy does not apply to third-party websites, apps, or services not operated by FMA.

 

2. Information We Collect

We may collect the following types of information:

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a. Personal Information

  • Name, email address, phone number, mailing/billing address.
     

  • Account login credentials (where applicable).
     

b. Service Data

  • Audio recordings and transcripts submitted by you.
     

  • Missing-person kit data (when applicable).
     

  • Information voluntarily provided in communications or support requests.
     

c. Technical & Usage Data

  • IP address, browser type, device type, operating system.
     

  • Site usage (pages viewed, links clicked, time spent).
     

  • Log files and diagnostic information.
     

d. Cookies & Tracking Technologies

We use cookies, beacons, and similar technologies to enhance functionality, measure performance, and improve your experience.

 

3. How We Use Information

We use the collected information to:

  • Deliver, operate, and improve the Find Me Alive Services.
     

  • Securely store recordings and transcripts for safety purposes.
     

  • Facilitate communication with law enforcement and authorized parties in emergencies.
     

  • Provide customer support and respond to inquiries.
     

  • Conduct analytics, research, and service optimization.
     

  • Comply with legal and regulatory obligations.
     

  • (If applicable) Send you promotional or service-related communications with your consent.
     

 

4. How We Share Information

We may share information in the following circumstances:

  • Service Providers: With contractors and vendors assisting us in providing transcription, hosting, or technical support.
     

  • Legal & Safety: With law enforcement, emergency services, or government authorities when required by law or in cases of suspected criminal activity, threats to safety, or missing-person emergencies.
     

  • Business Transactions: In connection with a merger, acquisition, or sale of company assets involving FMA.
     

  • With Consent: For marketing, outreach, or third-party purposes if you have opted in.
     

We do not sell your personal data.

 

5. International Data Transfers

Because FMA operates globally, your information may be transferred, stored, or processed outside of your country of residence, including in the United States. When transferring data internationally, we implement appropriate safeguards (such as Standard Contractual Clauses) to ensure compliance with GDPR and other data protection laws.

 

6. Children’s Privacy

Our Services are not directed to children under the age of 13 (or under 16 in the European Union). We do not knowingly collect personal information from children without parental consent. If we learn that we have collected information from a child, we will delete it promptly.

 

 

7. Your Privacy Rights

For EU/UK Residents (GDPR):

You have the right to:

  • Access and request a copy of your personal data.
     

  • Correct or update inaccurate data.
     

  • Request deletion of your data.
     

  • Restrict or object to certain processing.
     

  • Data portability.
     

  • File a complaint with your local supervisory authority.
     

For California Residents (CCPA/CPRA):

You have the right to:

  • Know what personal data we collect and how we use it.
     

  • Request deletion of your data.
     

  • Opt out of the sale or sharing of personal data (we do not sell data).
     

  • Non-discrimination for exercising privacy rights.
     

To exercise your rights, contact us at [Insert Contact Email].

 

8. Cookies & Tracking Technologies

We use cookies for:

  • Essential Functions: Login, account security, basic site features.
     

  • Analytics: To understand usage patterns and improve Services.
     

  • Marketing (if applicable): To deliver relevant content or ads.
     

You may manage cookies via your browser settings or opt-out tools (e.g., Google Analytics opt-out).

 

9. Data Retention

We retain personal data for as long as necessary to provide Services, comply with legal obligations, and resolve disputes. You may request deletion of your account and associated data at any time.

 

10. Data Security

We use encryption, secure hosting, firewalls, and limited-access protocols to protect your information. However, no system is fully secure, and we cannot guarantee absolute security of transmitted or stored data.

 

11. Policy Updates

We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date at the top of this page. In cases of significant updates, we will notify users via email or prominent website notice.

 

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [Insert Privacy Contact Email]
Mailing Address: FMA, Inc. – [Insert Full Mailing Address]

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